For those seeking residency or citizenship learn about the types of documents needed, the difference between an apostile and legalization, exceptions when documents cannot be obtained and timelines of documents. Dawn will provide invaluable information pertaining to documents for Costa Rica but applicable anywhere in the world.
Client Services Manager
Outlier Legal Services
August 2011 – Present (5 years 6 months)Costa Rica
I am part owner and the primary point of contact for Outlier Legal Services. I act as a liaison between our organization and its customers. I work to resolve problems and ensure that products and services are delivered timely and as expected. It is my responsibility to ensure client satisfaction. My job tasks include directing and controlling the processing and fulfillment of services, fielding customer inquiries, and resolving customer complaints.
I manage all international document procurement necessary for immigration to South America. We are the only company in Central America that has direct ties to an FBI channel in the US and can obtain US Federal Background checks within 48 hours.
Office of Law Enforcement Wildlife Inspector
U.S. Fish and Wildlife Service (USFWS)
April 2002 – 2010 (8 years)Buffalo/Niagara, New York Area
Wildlife inspectors of the U.S. Fish & Wildlife Service are the Nation’s front-line defense against the illegal wildlife trade — a criminal enterprise that threatens species worldwide. I ensured that wildlife shipments comply with U.S. and international wildlife protection laws
State University of New York College at Buffalo
Bachlors of Science, Biology/Biological Sciences, General, Graduate
2000 – 2008
University of Oregon
1993 – 1993
Federal Law Enfocement Training Academy
Environmental Law, Graduate
Dawn Drummer
Client Services Manager
Outlier Legal Services
(506) 8719-9417
ddrummer@outlierlegal.com
www.outlierlegal.com
